Tenants renting Process / Costs

Commitment Deposit

A holding deposit of one weeks rent will be required to commit to the property you wish to rent. No further viewings or deposits will be taken once your deposit has been received, unless the landlord rejects your offer. The one week deposit will be fully refundable should the landlord decide not to proceed or fulfil your requirements. The holding deposit will either be refunded back to you or with your consent can be put towards your tenancy first month’s advance rent or your security deposit. However in the event you decide to withdraw once the offer has been accepted or provide false/misleading information, delay the process or fail the right to rent check your deposit will be forfeited

Rent and Advanced payment

The tenant(s) will normally pay one month rent in advance (unless otherwise agreed by both you and the landlord) which will cover the first month’s rent. Following this the agreed monthly rent will be payable monthly until the end of the contract.

A refundable Security Deposit

The tenant(s) will pay a refundable Security Deposit caped at no more than five weeks at the commencement of the tenancy and it is the landlord liability to ensure they register/protect the deposit within 30 days with an approved government scheme.

Late Fees

You will pay interest on any payment of Rent not made, in the event of the tenant failing to pay the rent on the date it is due, the Tenant shall pay interest at the rate of 3% per annum above the Bank of England base rate on any rent remaining unpaid for more than 14 days after the day on which it became due.

Replacement tenants and Changes to the tenancy agreement,

The vacating tenant who wishes to replace themselves will be liable for a tenancy change charge of £50.00 or when requested by the tenant(s) for any additional changes required during the term including early termination.

Keys cost

If a tenant has lost a key or security device that requires a replacement, a default fee will be charged for a lost key or equivalent security device.

The landlord or agent will provide evidence in writing to the person liable for the payment to validate the costs they have incurred.

The tenant will pay a reasonable fee to cover the cost of replacing the lost key or security device that the landlord/agent have incurred as a result of the lost key or security device. Costs associated with the loss of a key or security device vary depending on the key/device. Normally it is possible to get a new standard door key for between £3 and £10, a specialist door key could cost between £5 and £20 to replace and a key fob could be up to £50.

The tenants will be given a summary of the costs incurred which will be reasonable and written evidence will be provided e.g. an invoice or receipt for a replacement key or security device.

Where possible, the landlord or agent will allow tenants to resolve issues independently, hence you may be given the option to replace a lost key or security device at your own cost instead.

If the agent or landlord are required to arrange the key/device to be replaced then costs for their time to arrange this may apply to the tenants. The cost will normally be of no more than £15 per hour.

If a tenant voluntarily requests additional keys or security devices, they will be charged for the cost of extra sets of keys/devise to pay for this/service

Maintenance costs

may apply to the tenants for any damages caused by tenant’s negligence whether misuse or accidental. The landlord or agent will provide evidence in writing to the person liable for the payment to validate the costs they have incurred.

The tenant will pay a reasonable fee to cover the cost of the damage that the landlord/agent have incurred as a result of the damage. Costs associated with any damage will vary depending on the nature of the damaged caused.

The tenants will be given a summary of the costs incurred which will be reasonable and written evidence will be provided e.g. an invoice or receipt for the damage repair costs. Where possible and in some cases the landlord or agent will allow tenants to resolve issues independently, hence you may be given the option to resolve the damage at your own cost providing it is carried out be a competent person and reflects the original condition.

Early termination charge

this will apply and be capped at the landlord loss or agent’s reasonable incurred costs which will be highlighted to you and normally include; marketing the property, further viewings, preparation of paperwork etc... If tenant(s) wish to terminate the contract during the fixed term all tenants will remain liable to pay the rent until the term expires or with the landlords consent until a suitable tenant(s) is found who is approved by our referencing company and is able to move in.

Other charges

Costs of all utilities, including, TV licence/broadband, council tax, water, Gas/Electric.

bigmove is a member of the PRS (Property Redress Scheme – Membership No: PRS039907), demonstrating our commitment to upholding industry standards and ensuring fair resolution processes for property-related disputes.

We are also members of CMP (Client Money Protect – Membership No: CMP005764) to ensure our commitment to safeguarding client’s funds so they are aware their money is protected. We are members of the DPS, deposit Protection Scheme – (ensuring your deposit is protected)

Interested in letting your property?

The first step is to have a free property valuation from our experienced, friendly valuer.

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